Sprintax Dividends Help Center

You can use these guides to get started

FAQ

How can I reduce withholding taxes on my dividends?
By filing the appropriate tax forms and claiming treaty benefits, you may reduce withholding taxe...
Do I need to pay taxes in both the company’s country and my country of residence?
It depends on your local tax laws and whether a tax treaty is in place. Sprintax Dividends ensure...
What is the standard withholding rate for dividends in different countries?
Withholding rates vary by country. Sprintax Dividends helps identify the rates applicable to your...
Can Sprintax Dividends determine if my country has a tax treaty with the company’s country?
Yes, Sprintax Dividends automatically checks tax treaties relevant to your situation and applies ...
What is a tax treaty, and how does it affect my dividend income?
A tax treaty is an agreement between two countries to avoid double taxation. Tax treaties may low...
I have received Roche dividends for the past 15 years. How far back can I claim a refund?
The Swiss FTA imposes a "statute of limitations" of three years from December 31st in the year th...
Can I still obtain the Swiss DWT refund if I took a tax credit for the Swiss DWT on my domestic income tax return?
Many income tax treaties are designed to mitigate "double taxation" by allowing a resident to tak...
How can I confirm that my country has a tax treaty in force with Switzerland?
You can find the list of countries in alphabetical order here.
What do I need to know about the Roche dividends I received?
Your Roche dividends have been subject to 35% Swiss dividend withholding tax (DWT). Switzerland h...
How do I know if I received Roche dividends?
Each employee has access to their EquatePlus account, where "Confirmation of Cash Dividend Statem...
How will I receive my refund?
You will receive your refund transferred to the bank account you provide during the application p...
Can I use Sprintax Dividends if I don't work for a participating company?
Yes, you can still use Sprintax Dividends. For further support, please contact dwtrefunds@sprinta...
What if I didn’t receive a link from my employer?
Roche/Genentech employee shareholders can access a custom-built portal created specifically for t...
Can I use Sprintax Dividends if I am not a U.S. resident?
Yes, Sprintax Dividends supports global investors.While usually your country of residence must ha...
What if my dividend statement is incorrect or incomplete?
If your dividend statement is incorrect or incomplete, the Sprintax Dividends team will flag the ...
What happens after I submit my documents?
For Sprintax Flex users: Your documents will be reviewed by our experts. Once reviewed, your self...
Are there any fees apart from the plan cost for my DWT reclaim application?
Yes, some Tax Authorities or National Banks may impose additional processing fees on DWT reclaim ...
What payment methods can I use with Sprintax Dividends?
You can easily pay for your Sprintax Dividends service via Stripe payment services using a credit...
When is the deadline to file a dividend withholding tax (DWT) reclaim application?
The deadline depends on the country where the dividend was paid and the statute of limitations in...
What is the statute of limitations?
The statute of limitations is the maximum period of time allowed by law for a person to take lega...
Can I submit an application at any time of the year?
Yes, you can submit an application at any time. However, Sprintax Dividends highly recommends tha...
What is the lookback period for reclaiming DWT?
The lookback period varies depending on the country where your securities are held. For example, ...
Do I need to include all years of dividends received from a particular country in one application?
Yes, you must include ALL years for which you received a dividend from that country of residency ...
What information do I need to use Sprintax Dividends?
You’ll need dividend statements, withholding tax documentation, certificate of tax residence (if ...
Can Sprintax Dividends help me file for tax refunds on overpaid dividend taxes?
Yes, Sprintax Dividends identifies overpaid withholding taxes and assists with claiming refunds w...
What tax forms do I need to apply for my dividend refund?
The required forms depend on your country’s tax laws. Sprintax Dividends will help to identify th...
What are the Sprintax Fees?
The fee for the Sprintax service is disclosed in the Refund Calculator step within the platform a...
What is the processing time for Swiss DWT Refunds?
The process begins once the required documents, such as dividend statements, tax refund forms, an...
How long will it take to process my refund?
The process begins once the required documents, such as dividend statements, tax refund forms, an...